FAQ - Freaquently asked questions


       What is the Product condition?
All of our products are in a very good condition. 
Used products removed from a working well-maintained installations, cleaned and
tested in a lab, only full functional products are published on our website.
 
Can you send a photo of the product ?    
 All products have an original photos attached to the description on the website.

For more photos send us an e-mail info@speros-int.com

 

Do you offer shipping worldwide?

  We offer economy and expedited international shipping for most countries.

 We pack the product and ship within one bussiness day from cleared paymant.
 In the following table you can find estimated delivery time (In bussines days)
       Region Economy        Expedited
       USA & Canada     14-30 2-7
       Europe  10-21 2-5
       Russia & Asia  18-30 2-7 
       Australia, New Zealand, Africa  18-35 2-9
       Israel  4-7 1-3

For more information please see our shipping policy.

 

Can I return the product?

We have 30 days guarantee on all products !!!

You can return the pruduct from any reason withing 30 days and get a

refund on the product price. 

*Valid for all products unless mention otherwise on the product page.

 For more information please see our refund policy. 

 

Can I pick up from your warehouse?

Yes, we are happy to accept EX- WORK terms.

You can use your pick-up service. Speros accept most of the firms (DHL

, FedEx, UPS and more). You can choose this servise on checkout, and we

will pack your order within one bussines day and provide you with all

necessary details for your carrier.

 

      How do I receive an Invoice?

      During checkout process, you will be request to fill in the name you wish to appear

      on the invoice. We add a signed invoice for all orders. Please note us if you want a

      copy to your email as well.

  

      Israeli Buyers only

The rates on the website do not includes VAT. 

Israeli buyers will be automatically charge for VAT on the checkout process.

Invoice will be attach to your order and you can use it to demand VAT back